Frequently Asked Questions
Will my instrument be setup? what does it mean anyway? How much does it cost? Why?
All the string instruments sold through are site are setup in our workshop by our Luthier. This work is included in the instrument price so you won't pay any extra. The work consists of adjusting the string height at the nut and the saddle to ensure optimum intonation and playability.
Most of the instruments that we have had through our shop need a setup (99%), without it they would no play in tune along the neck. The problem is accentuated on shorter scale length instruments, such as the ukulele.
I'm left-handed, can you reverse the strings for me?
In most cases yes, and for free. If you can't see it as an option on the product you want, just ask.
I can't find an electro-acoustic ukulele
The choice of electro-acoustic ukes isn't great so we advise that you find your ideal acoustic uke first and then get a quality pickup fitted. We can fit a pickup to any of our ukes before dispatch and we can also supply and fit a pickup to your existing uke.
Which ukulele strings are the best?
There is no right answer, it depends on you, your playing style, and your instrument. All of the strings we sell are top quality and will usually be an improvement over the those supplied with a new uke. We do recommend Aquila Nylgut strings for all plywood ukuleles though - they can work miracles.
I bought some Worth strings but can't find the second set.
Each string is double length so all you need to do is cut it in half and keep the other half for next time
Who is Mael Pestivien?
When you track your order you will see "Déposé ŕ Mael Pestivien", this is name of our post office.
How do I tune a Baritone Ukulele
The standard tuning is DGBE
What's the difference between Soprano Concert and Tenor?
Only the size. They all are tuned in GCEA re-entrant, in the same register
My uke won't stay in tune
If you have just changed the strings, this is normal - strings take some time to settle in (a few days if you play it often enough). If not, old or cheap strings don't always stay in tune so try changing them. When putting on new strings, make sure you tie them in place at both ends, check that the tuners are holding in position and that there are no loose parts on the uke (unglued nut for example).